Last Revised: 2023-07-30 15:32:53
Thank you for choosing Etiqanya for your online courses. We strive to provide you with valuable learning experiences. As an influencer and content creator, we are committed to offering high-quality education and resources. Please take a moment to review our updated refund policy, effective immediately.
Refund Policy Details:
1. Online Course Refund:
We understand that circumstances may change, and you may need to cancel your enrollment in an online course. For online courses, we offer a refund only if the refund request is made at least 1 day before the course starting date. To request a refund for an online course, please send an email to info@etiqanya.com, and our support team will guide you through the process.
2. Student Seat Reservation Fees:
Please note that student seat reservation fees, which vary according to each course, are non-refundable. This fee is essential for securing your spot in the course and is not eligible for a refund under any circumstances.
3. Non-Refundable Digital Products:
Products such as E-books and other paid content remain non-refundable. Once a purchase is made, it is considered final, and we cannot offer any refunds or exchanges for these items due to their digital nature.
Consent and Acknowledgment:
By proceeding with the purchase of our courses or digital products, you agree that you have thoroughly reviewed the product information, including the course or E-book description, curriculum, and any other relevant details, before completing the purchase.
Non-transferable License:
All digital products purchased from Etiqanya are for personal use only and are protected by copyright laws. You are granted a non-transferable license to access and use the purchased product for your personal educational purposes. Redistribution, resale, or sharing of the content with others, whether for free or for a fee, is strictly prohibited and may result in legal action.
Technical Support:
We are committed to providing you with the best possible experience while using our products. If you encounter any technical issues or need assistance with accessing your purchased content, please contact our support team at info@etiqanya.com, and we will be glad to assist you.
Changes to Products and Pricing:
Etiqanya reserves the right to modify, update, or discontinue any course or E-book at any time without prior notice. We may also revise the pricing of our products, and such changes will not affect past purchases.
Dispute Resolution:
In the event of any disputes or concerns related to the purchase or use of our digital products, we encourage you to contact us at info@etiqanya.com, and we will work diligently to resolve the issue.
Please review our Privacy Policy (https://etiqanya.com/privacy-policy/) and Terms of Service (https://etiqanya.com/terms-of-service/) for additional information regarding your rights and responsibilities as a customer of Etiqanya.
By proceeding with the purchase, you acknowledge that you have read, understood, and agreed to this Refund Policy.
If you do not accept this refund policy, we kindly request that you refrain from making any purchases on our website.
Thank you for your understanding and support.
Sincerely,
Etiqanya
United Arab Emirates, Dubai
Email: info@etiqanya.com